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May 06, 2005

Ford and GM: Proof American Managers Don't Know Their Jobs?

There is no polite way to put it: if Ford and GM can get rated as junk-grade investments, American corporate management is a disaster. America has the best entrepreneurs and the best technology innovators in the world. But if you're in an American company's upper management and you're good at your job, then I salute you: you're obviously an endangered species.

Getting your debt rated as junk grade makes sense if you're in a dying industry, like railroads. It makes sense if you're a heavily regulated or formerly regulated company, like the older airline companies. It makes sense if you face overseas competition based on unskilled workers, as American textile makers do. It occasionally makes sense if you're in an industry that runs on taking huge technology risks, like biotech firms.

But Ford and GM are in the automotive business. They were never subject to airline or utility-style regulation. Their big competitors are in Japan, which has expensive labor just like they do (and a lot of "Japanese" cars these days are mostly built in America!). And neither Japanese nor American car companies have been blowing their budgets on big research risks.

So there's no easy outside excuse for Ford and GM's failure. For any problem you name that Ford and GM face, there's an equal problem for some other American industry. Rising gas prices are a challenge, but somehow the Japanese and German auto companies have managed to be prepared for that possibility. Heck, any auto company should have had a plan ready for having to shift to more fuel-efficient cars: that consumer shift already happened once before, after the 1970's oil shocks, and everyone knew gas prices would rise again if China and India kept booming. And the Japanese workforce is aging and running up health care costs faster than America's. Every established company faces challenges: that's what a competitive free market is about. Competently managed companies don't let long-anticipated challenges sink them all the way to junk.

We've known for a while that the "corporate governance" in the United States, the system where the stockholders elect a board of directors who in turn supervise the company CEO, was broken. CEO's pay has risen relative to workers' by a factor of twelve in just the last thirty years, and pay plus stock rewards by a factor of thirty, without any visible evidence of improved management. Now I begin to wonder if it's actually a sign of failing management -- or, rather, of corporate boards losing their ability or interest for spotting good people. A corporate board that doesn't mind compensating people thirty times as much for the same job is a corporate board that isn't paying attention to how well the job is being done.

It looks as though America's real economic weak point isn't that our education system doesn't know how to turn out great math students; it's that our corporate governance system doesn't know how to find good managers. Anyway, thank goodness for America's technologists and entrepreneurs -- because I'm not sure anymore that I believe America's CEOs know what they're doing.

Posted by danielstarr at May 6, 2005 04:51 AM

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Comments

I am driving a GM car (not the cheapest model, but they were made cheap). When I have to buy another car, I will NOT buy another GM again. Not only the car was not well bulit, the service from the dealer is just poor and deceptive. The electric door lock was not working. I could not even open the door. It was under warranty. It took them a week to fix. They claimed they had no parts. (a domestic car with no parts???) After they drilled two holes in the door with poor workmanship, changed some electronic chips (I still do not understand why a door needs computer chip to operate), they tried to charge me $800+ for the work while they knew it was under warranty. The dealer tried to charge GM as well as me so they can get double paid. I talked to the manager and he said pay them first and applied to GM for refund. I refused to pay and had to pull out the warranty contract. I finally got my car back. I phoned GM headquater. They just said it is between me and the dealer. They knew the dealer was crooked but did nothing. As long as the dealers are selling their cars, they do not care how they treat their customers. Would you buy a car from them? I can't wait until the day GM and Ford go chapter 11 and force them to change management.

Posted by: James at May 26, 2005 09:50 AM

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